Medical negligence by a hospital or doctor? See what consumer commissions decided in cases like yours
Our Legal AI has read the orders of the consumer commissions in Delhi and Gurugram. Tell it what happened during the treatment, and it finds the cases closest to yours.
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From Section 69 of the Consumer Protection Act, 2019: a complaint within two years of the date the cause of action arose. A commission can admit it later if you show sufficient cause for the delay.
What consumer commissions look at
- Was there negligence, and a deficiency in service?
- Was consent properly taken?
- Are the medical records missing or altered?
- Was the hospital or clinic properly registered?
- Was the complaint filed in time?
Real cases. Every case is different.
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What our Legal AI will ask you
- Which hospital or doctor, and what treatment?
- What went wrong, and when?
- Do you have the records, bills and discharge summary? Send photos.
- Have you complained anywhere yet?
Our Legal AI puts together the decided cases closest to yours: what each patient or family asked for, what was ordered, how long it took, and what made the difference.
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Where can I complain about a hospital or doctor?
Before the consumer commission, for compensation, if you paid for the treatment. You can also complain to the State Medical Council about the doctor's conduct.
Do I need an expert's opinion?
Not always. Commissions have decided cases on the records where the negligence was obvious, and asked for an expert's opinion where it wasn't.
The hospital won't give me the records. What can I do?
Ask in writing and keep a copy. Patients are entitled to their medical records, and commissions have held it against hospitals that didn't produce them.
Sections of law on this
Updated 30 October 2026. What courts look at comes from the orders our Legal AI has read. The time limits come from the Acts named in the checker.