Coaching institute or school not refunding your fees? See what consumer commissions decided in cases like yours
Our Legal AI has read the orders of the consumer commissions in Delhi and Gurugram. Tell it what you paid for and why you want the money back, and it finds the cases closest to yours.
Ask our Legal AI on WhatsAppYour first answers are free.
Check your situation
Tap what fits. Your answers go to our Legal AI on WhatsApp, so it starts with your facts.
Send this to our Legal AI on WhatsAppAre you still in time to file?
From Section 69 of the Consumer Protection Act, 2019: a complaint within two years of the date the cause of action arose. A commission can admit it later if you show sufficient cause for the delay.
What consumer commissions look at
- Were classes cancelled, changed, or not given as promised?
- Is a "non-refundable" clause valid?
- Was there no way to exit the course?
- Did the institute fail in its service?
Real cases. Every case is different.
Watch on our YouTube channel
What our Legal AI will ask you
- Which institute, which course, and when did you pay?
- Did you leave, or did they cancel or change classes?
- Do you have the receipt and the brochure or terms? Send photos.
- Have you asked for a refund in writing?
Our Legal AI puts together the decided cases closest to yours: what each student or parent asked for, what was ordered, how long it took, and what made the difference.
Get my report on WhatsAppQuestions people ask
The institute says fees are non-refundable. Is that final?
Not always. Commissions have looked at whether the classes were actually given, and some have held a blanket no-refund clause unfair.
Can I file a consumer complaint against a coaching institute?
Commissions have heard complaints against coaching institutes as a service. Complaints against schools and universities about education itself are treated differently.
Updated 30 October 2026. What courts look at comes from the orders our Legal AI has read. The time limits come from the Acts named in the checker.