Car or bike insurance claim rejected, or your stolen vehicle claim not paid? See what happened in cases like yours
Our Legal AI has read the orders of the consumer commissions in Delhi and Gurugram. Tell it what happened and why the insurer said no.
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From Section 69 of the Consumer Protection Act, 2019: a complaint within two years of the date the cause of action arose. A commission can admit it later if you show sufficient cause for the delay.
What consumer commissions look at
- Was the insurer right to reject the damage claim?
- You told the insurer late: did the delay really matter?
- Were the documents the insurer asked for given to it?
- How much should be paid for the repairs?
- For a stolen vehicle: were the police and the insurer told in time, and were the claim papers complete?
- Did the insurer fail in its service to you?
Real cases. Every case is different.
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What our Legal AI will ask you
- Damage or theft?
- When did you tell the insurer, and the police?
- What reason did the insurer give? Send a photo of the letter.
- Was the driving licence valid on that day?
Our Legal AI puts together the decided cases closest to yours: what each person asked for, what was ordered, how long it took, and what made the difference.
Get my report on WhatsAppQuestions people ask
My claim was rejected because I informed the insurer late. Is that the end?
Not always. Commissions have asked whether the delay actually harmed the insurer, especially where the police were told promptly.
My vehicle was stolen and the claim is still not paid. What can I do?
Keep the FIR, the final police report and your letters to the insurer. If it still doesn't pay, you can file a complaint before the District Consumer Commission.
Updated 30 October 2026. What courts look at comes from the orders our Legal AI has read. The time limits come from the Acts named in the checker.